Mercy

Mercy is a support hero in Overwacth

Story
As the head of a prominent hospital in Zürich, Switzerland, Dr. Angela Ziegler discovered new uses for applied nanobiology that made treating life-threatening illnesses or injuries significantly easier and more successful. At that time, she was not even 17 yet, making her a prodigy in medical science. This attracted the attention of Overwatch, which she gladly joined.

When Mercy became Overwatch's head of medical research, she developed the Valkyrie swift-response suit so her technology could be taken to the battlefield. Using it, she helped to save the life of Genji when he was nearly killed by Hanzo. She also collaborated with Torbjörn to design a prototype Biotic Rifle.

After the Overwatch Swiss Headquarters was destroyed, Mercy attended a UN committee to explain how the relationship between Jack Morrison and Gabriel Reyes decayed and became violent. She kept her Valkyrie suit after Overwatch was disbanded and continues to use it to heal the sick and wounded.

At the time of the Overwatch Recall, Mercy was in Iraq.